Strengthening Governance & Global Tax Experience

Helped deliver a modernized VIP tax service model that elevated both governance and the executive experience. This included redesigning communication touchpoints to provide earlier, clearer, and more proactive guidance; implementing a streamlined consent and acknowledgment workflow to strengthen compliance and audit readiness; and launching a structured receivable recovery program that improved financial stewardship. The result was a more transparent, predictable, and trusted experience for senior leaders, paired with measurable gains in operational efficiency and year‑over‑year financial recovery.